Return & Exchange

If you're not completely satisfied with your online purchase, you can return it for a refund or exchange within 30 days of purchase. The package must arrive at our offices within those 30 days for the return or exchange to be considered valid.

Before You Begin:

Please check below to see if your item is eligible for a return or exchange.

Eligibility Requirements

Original Condition: All returned merchandise must be in its original condition with no signs of wear or damage.

Original Packaging: Items must be returned in their original packaging, including pouches and boxes.

Tags Intact: Please ensure that all tags are still attached and not removed.

Non-Returnable Items

Sale Items: Sale items, special orders, and custom jewelry are final sale and cannot be returned or exchanged.

Pre-Purchase Advice: We encourage you to contact us with any questions you may have before purchasing a sale item or custom jewelry from us.

Return Shipping Costs

Customers are responsible for return shipping costs unless the item is defective or incorrect.