Terms of Service
Welcome to QIVIBE's website (hereinafter referred to as "the Site") and thank you for using our services. By accessing and using the Site, you agree to comply with the following Terms of Service (hereinafter referred to as "these Terms"). If you do not agree with any part of these Terms, please refrain from using the Site.
1. Service Description
QIVIBE is dedicated to integrating ancient Eastern wisdom with modern energy concepts, offering global users high-quality products and services that inspire the soul and activate inner potential. Through the Site, you can browse product information, place orders, and enjoy customer support. We strive to ensure stable and reliable services, providing users with a long-term, high-quality experience. All services are subject to these Terms.
2. User Eligibility and Account Security
The Site is intended for users aged 13 and above (or other applicable age as defined by relevant laws). Before using the Site, please ensure that you or your guardian have read and agreed to these Terms. When registering an account, provide accurate and up-to-date information, and safeguard your account and password. If you notice any unauthorized use, please inform us immediately.
3. Orders and Payments
- Orders submitted on the Site are considered purchase intentions; once confirmed, they constitute a formal transaction.
- Ensure that order details (such as shipping address, contact information, and payment details) are accurate. Accepted payment methods and currencies will be clearly displayed at checkout.
- Once confirmed, orders are final and non-cancellable, except as provided in our Return and Exchange Policy.
4. Product Descriptions and Uniqueness
QIVIBE strives to provide detailed and informative product descriptions. Each product is handcrafted, showcasing unique artistic charm and natural characteristics. These subtle differences highlight the product's distinctive quality, ensuring that each customer owns a one-of-a-kind piece.
5. Refunds, Returns, and After-Sales Policy
For information on refunds, returns, and after-sales services, please refer to our separate Return and Exchange Policy, which forms part of these Terms and holds equal legal effect.
6. Intellectual Property
- All content on the Site (including text, images, graphics, logos, trademarks, etc.) is the property of QIVIBE or its licensors and is protected by copyright, trademark, and other intellectual property laws.
- Without QIVIBE's written permission, you may not use, copy, modify, or distribute any content from the Site.
7. User Conduct Guidelines
- Agree not to engage in any unlawful, infringing, or disruptive activities while using the Site's services.
- Refrain from posting malicious, offensive, or inappropriate content, and from transmitting viruses, malware, or engaging in activities that could harm QIVIBE or third parties.
8. Disclaimers and Limitation of Liability
- QIVIBE endeavors to provide stable and reliable services. However, due to factors like network environment, technical issues, or other uncontrollable elements, service continuity, accuracy, or security cannot be fully guaranteed.
- QIVIBE shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use the services, except as required by law.
9. Service Modifications and Termination
- QIVIBE reserves the right to modify, suspend, or terminate part or all of the services at any time without prior notice.
- Any changes to these Terms will be posted on the Site and, where appropriate, communicated to users. Continued use of the services after such changes indicates acceptance of the modified Terms.
10. Applicable Law and Dispute Resolution
These Terms constitute the complete agreement between you and QIVIBE regarding the use of the Site and services. Any disputes arising from these Terms or services will be resolved in accordance with the applicable laws and regulations.
11. Contact Us
For questions or suggestions regarding these Terms, please contact us at info@qivibe.com